With the CloudCTI telephony integration, SuperOffice All-CRM shows the caller's data when the phonenumber is recognized. A call can also be set up automatically.
Incoming calls are displayed within SuperOffice All-CRM and when the caller is recognized, the name is shown. With a mouse click, a screen showing the caller's data within SuperOffice All-CRM can be opened real time. Calls can be set up directly from SuperOffice All-CRM, entering phone numbers manually is no longer necessary. The integration with SuperOffice All-CRM is preconfigured in the CTI Wizard and can be completed in just a few steps.
• Set up a call automatically (click-to-call) with a mouse click or hot key.
• With a mouse click, a screen showing the caller's data within SuperOffice All-CRM can be opened real time.
• All functionality is provided within SuperOffice All-CRM.
The integration of SuperOffice All-CRM is included in the CTI Wizard making installation very easy. Most settings are already configured so that only a few customer-specific data need to be filled in and a clear manual is available. The integration is configured once for the entire company. CTI has never been easier!.
CloudCTI is a fully cloud-based software and therefore deployable anywhere and easy to implement. Windows, MacOS and Chromebook (web client) are supported. Data is only cached and the highest security requirements are met.