Here you find information on specific features of the telecom system or the provider. Please visit https://cloudcti.nl/crm-applications for extensive and specific functionality per CRM-integration.
Technical info
Speakup phone systems are powered by Compass. CloudCTI connects to the platform using a proprietary API.
Features
With Speakup, CloudCTI offers
• Set up a call automatically (click-to-call) with a mouse click or hot key.
• Caller recognition for phone numbers which are present in the integrated CRM application.
• With a mouse click, a screen showing the caller's data within the integrated CRM can be opened.
• Both Windows, MAC as well as Chromebook are supported.
• Automatically record calls* in the activity history of the caller's file.
*check for supported CRM applications: https://cloudcti.nl/crm-applications
• For the CloudCTI Speakup integration, the brand name SpeakupCTI is used.
How to connect
With Speakup, your account will have been set up so you can sign in with your Speakup credentials. This both verifies your account and automatically connects the SpeakupCTI client to the telephony system. No need to configure extra settings.
Order info
If you are interested in the SpeakupCTI CRM integration from Speakup, experience the benefits of CRM integration yourself or offer the software to your customers, please contact Speakup for info on pricing and (free!) demo- or reseller accounts for the SpeakupCTI integration.
End users are kindly advised to contact their telecom supplier.