Here you find information on specific features of the telecom system or the provider. Please visit https://cloudcti.nl/crm-applications for extensive and specific functionality per CRM-integration.

Technical info

MagnetPlus phone systems are powered by Amiba. CloudCTI connects to the platform using a proprietary API.

Features

With MagnetPlus, CloudCTI offers
• Set up a call automatically (click-to-call) with a mouse click or hot key.
• Caller recognition for phone numbers which are present in the integrated CRM application.
• With a mouse click, a screen showing the caller's data within the integrated CRM can be opened.
• Both Windows, MAC as well as Chromebook are supported.
• Automatically record calls* in the activity history of the caller's file.
*check for supported CRM applications: https://cloudcti.nl/crm-applications

How to connect

To connect your phone system to the CloudCTI client requires Amiba specific settings. The supplier of the phone system will have the necessary API settings and credentials already configured for your account and you will be all set up after signing in.

Order info

If you are interested in the CloudCTI CRM integration from MagnetPlus, experience the benefits of CRM integration yourself or offer the software to your customers, please contact MagnetPlus for info on pricing and (free!) demo- or reseller accounts for the CloudCTI integration.
End users are kindly advised to contact their telecom supplier.

Company
MagnetPlus
Address
IDA Business & Technology Park
Postal Code
D17 AK77
City
Dublin
Country
Ireland
E-mail Phone General 1800 789 789
Phone Direct +353 1800 819 888
Website www.magnetplus.ie/