Microsoft Dynamics 365 Embedded

Phone integration for Microsoft Dynamics 365

The CloudCTI integration, embedded in MS Dynamics, shows caller data and offers the possibility to add a subject and a description to the call activity. The update button features the configuration of the subject, description, or recognition in the call activity. View the call activity dialog by pressing the View button.

This integration is available for all phone solutions from our partners and vendor-based phone solutions like Cisco-Broadsoft Telepo, Xelion, Gamma, Enreach.Your phone solution not connected yet? Please contact us!

SKU: Microsoft Dynamics 365-1 Category:

Description

Microsoft Dynamics 365 embedded phone integration

This integration is available for all phone solutions from our partners and vendor-based phone solutions like Cisco-Broadsoft, Telepo, Xelion, Gamma, Enreach Your phone solution not connected yet? Please contact us!

Features

  • Recognize contact on ringing with configurable Popup
  • Native Windows Popup
  • Browser Popup support (Apple-iOS)
  • Open contact card in Microsoft Dynamics 365
  • Click-to-Dial from Microsoft Dynamics 365
  • Configurable Click2Dial hotkey for Microsoft Dynamics 365